Terms of Service &
Client Engagement.

By engaging EVOLEN Digital Solutions (“Company”, “we”, “our”, or “us”) for any digital services, signing a Statement of Work (SOW), accepting a project estimate, or browsing our website, you (“Client”, “you”, or “your”) confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions.

If you are entering into this agreement on behalf of a company, business entity, or other legal organization, you represent and warrant that you possess the full legal authority to bind such entity to these conditions.

EVOLEN Digital Solutions provides premier digital agency capabilities, including but not limited to:

• Custom Website & Web App Development
• Brand Strategy, Identity & UI/UX Design
• Search Engine Optimization (SEO) & Performance
• Business Automation & Custom Workflows
• Digital Marketing & Social Media Strategy
• Maintenance, Hosting & Technical Architecture

Each project is executed under a distinct SOW outlining the exact deliverables, milestones, tech stack, and budgetary parameters. Any request outside the approved SOW shall be evaluated as a change request subject to additional timelines and billing.

To ensure smooth delivery and meet scheduled launch targets, the Client agrees to:

• Timely Asset Submission: Provide all requested content, logos, imagery, API credentials, copy, and brand assets within the agreed project timeline.
• Clear Approvals & Feedback: Designate a single point of contact authorized to give constructive feedback, stage approvals, and sign-offs within 5 business days of submission.
• Copyright Indemnity: Warrant that all materials, trademarks, and text provided to us are either fully owned by you or appropriately licensed. The Client indemnifies EVOLEN against any copyright or trademark claims arising from provided assets.

We hold a firm philosophy of transparency regarding your digital assets:

Portfolio Showcase Rights: Unless explicitly restricted via a signed NDA, EVOLEN Digital Solutions reserves the standard right to showcase the completed work, case study, and website screenshots within our corporate portfolio, awards, and promotional materials.

Standard payment structures for project-based engagements are generally structured as follows unless agreed otherwise in writing:

• 40% DepositDue upon project initiation, contract execution, and technical discovery kickoff.
• 30% MilestoneDue upon UI/UX approval or core development build staging review.
• 30% FinalDue upon final Quality Assurance testing and prior to production domain deployment / source transfer.

Invoices are payable within 7 business days of issuance via Bank Wire Transfer (NEFT/RTGS/IMPS), UPI, or Corporate Payment Gateways. Applicable GST (Goods & Services Tax) will be charged as per Government of India statutory mandates.

Estimated completion dates are prepared in good faith based on current workload and client feedback estimates. While we take pride in punctuality, delivery timelines are dependent upon the timely receipt of client assets, design approvals, and third-party APIs.

If a project is halted or stalled by the client for greater than 30 consecutive days without prior written agreement, EVOLEN reserves the right to invoice for all completed milestone hours and adjust the final delivery schedule upon project revival.

Unless explicitly bundled into an active Monthly Retainer or Cloud Infrastructure Agreement:

• Domain name registrations, DNS renewals, and cloud hosting costs (Vercel, AWS, Hostinger, etc.) are the direct financial responsibility of the Client.
• We are not liable for outages, pricing changes, or service interruptions caused by third-party infrastructure providers, email providers, or external SaaS APIs.

Both parties agree that any proprietary business data, financial figures, customer databases, technical documentation, or commercial secrets shared during the engagement will be held in the strictest confidence.

We will never sell, lease, or distribute your private business data to any third party under any circumstances.

We stand firmly behind the precision and architectural quality of our engineering:

The warranty does not cover modifications made by third-party developers, client tampering with core source files, server misconfigurations outside our control, or newly requested features not part of the initial contract.

To the maximum extent permitted under applicable law, in no event shall EVOLEN Digital Solutions, its founders, directors, employees, or contractors be liable for any indirect, punitive, incidental, special, consequential, or loss-of-profit damages arising out of or in connection with our services.

Our total cumulative liability for any and all claims related to an engagement will not exceed the total fees actually paid by the Client to EVOLEN under the specific Statement of Work in the preceding three (3) months.

Either party may terminate an ongoing service agreement by giving fourteen (14) days written notice via official email if the other party commits a material breach and fails to remedy such breach within that period.

In the event of cancellation by the Client without cause, deposits and milestone payments for work already conducted and milestones achieved are non-refundable. Completed assets up to the cancellation date will be handed over upon settlement of all accrued billables.

These Terms and Conditions and any disputes or claims arising out of or related to our engagements shall be governed by and construed in accordance with the substantive laws of the Republic of India.

Any legal proceeding, dispute, or arbitration arising from this agreement shall be submitted to the exclusive jurisdiction of the competent courts located in Ahmedabad / Gandhinagar, Gujarat, India.